Questions families often ask us.
Clear answers before you decide. If yours is not here, our care coordinators are ready to help.
How quickly can a nurse arrive?+
For many Chennai locations, we can arrange a same-day visit. For urgent needs, call us and our care coordinator will guide you right away.
Are your caregivers verified?+
Yes. Every caregiver is identity-checked, background-verified, trained and selected after a careful interview.
Do you provide 24-hour care?+
Yes. We arrange 12-hour, 24-hour and live-in care plans depending on your family’s needs.
Do you provide ICU care at home?+
We coordinate trained critical-care nurses, doctor supervision and the required equipment for eligible patients.
How much does home healthcare cost?+
Costs depend on the service, hours and medical needs. We explain the plan and pricing clearly before care starts.
Can I speak to a doctor before booking?+
Absolutely. A care coordinator can arrange a clinical discussion when it helps determine the right support.
Do you cover all areas of Chennai?+
Yes. We serve Anna Nagar, Adyar, OMR, Velachery, Tambaram, Porur and the wider Chennai region.
Can I choose a male or female caregiver?+
Yes. Tell us what will make the patient comfortable, and we will try our best to match your preference.
Will the same caregiver visit every day?+
Continuity matters. We aim to assign the same professional whenever your plan allows.
Do you support stroke and dementia patients?+
Yes. Our teams are trained to offer respectful daily assistance, mobility support and family updates for these needs.
Can you help after hospital discharge?+
Yes. We can start with discharge coordination, medication reminders, nursing care and recovery support at home.
Do you provide physiotherapy at home?+
Yes. Licensed physiotherapists offer sessions at home for recovery, pain management and better mobility.
What happens in the free assessment?+
We listen to your concerns, understand the patient’s routine and health needs, and recommend a clear care plan.
Can I make changes to the care plan later?+
Of course. Your care plan can change as recovery progresses or the family’s needs evolve.
How do you keep families updated?+
Your care manager shares regular updates and is available when you have questions or need changes.
Do you provide medical equipment on rent?+
Yes. We arrange quality-checked hospital beds, wheelchairs, oxygen concentrators and more, with delivery support.
Is there an emergency number?+
For an immediate care need, call +91 44 4600 2747. For a life-threatening emergency, call 112 first.
Do you help NRI families manage care remotely?+
Yes. We coordinate calls, share updates and give overseas family members one clear point of contact.
Are medicines included in the service?+
Care professionals can provide medication reminders and coordinate with your doctor. Medicines are arranged separately.
How do I get started?+
Call us, message us on WhatsApp or complete the short form. We will call you within 15 minutes during working hours.
Care can start with one simple conversation.
Tell us what your family needs. Our Chennai care coordinators will guide you to the right next step.